RED
JERSEY – GUIDING PRINCIPLES
In
all of the work that I undertake, I reference several key principles
that I believe are fundamental for meaningful, competitive, step
change performance. These principles have been learned and refined
through the varied work experiences that I have logged, and I am
confident that they apply equally well to any market, any business,
and any situation.
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Share gains alone are insufficient to satisfy stakeholders for the
medium to longer term – business leaders need to drive
transformational growth
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Effective Marketing Strategy enables businesses to constructively
design and stimulate a more desirable and advantageous future -
making them leaders rather than followers
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Transactions involve, by definition, relationships – the nature and
integrity of such relationships will determine the value and
repeatability of transactions
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Integrated Marketing programmes that recognise, understand, and
holistically target the behaviours of, and relationships between,
consumers, shoppers, and customers will deliver optimised ROI and
competitive performance
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An
externally based “needs and desires” platform is essential for
meaningful market scoping and structuring, visionary opportunity
identification, and the design of compelling, competitive
propositions
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Weaknesses and constraints, if effectively and timeously identified
and addressed, provide valuable scope for meaningful performance
improvements often to the same extent that positive opportunities
do. Together, I refer to them as 'PROBORTUNITIES', and they form the
essential foundation for strategies and plans.
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A
desired change in performance requires a meaningful change in
associated behaviour – consumer, shopper, and customer marketing
objectives and strategies should be focussed on proactively
stimulating such changes
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'Real’ functional integration requires holistic, opportunity based,
organisational design, skills development, and forward resource
planning
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Commercialised, Call-2-Action insight and foresight are fundamental
to effective business management and strategic planning, with
significant room in most organisations for improved ROI on research
spend and resources
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